Our Return Policy

We pour our hearts into every handmade piece. If something doesn’t spark joy, here’s how we’ll make it right:

The Basics

  • ⏳ 14-Day Window: Contact us within 14 days of delivery
  • 📍 Our Studio: Returns go to our sunny California workshop:
    14056 Meadow Lane
    Lytle Creek, CA 92358
  • 📬 Always Start With an Email: artincreek@gmail.com

What We’ll Gladly Accept Back

🛍️ Unused Items

Tags attached, original packaging, never worn/used

🎁 Unopened Kits

DIY kits with seals perfectly intact

⚠️ Our Mistakes

Damaged items? Wrong order? We’ll fix it free

What Stays With You

These special items can’t be resold, so we can’t accept returns:

  • 🔖 Personalized jewelry (made just for you!)
  • ✂️ Opened craft kits
  • 🎟️ Sale items & gift cards

How It Works

1. Email Us

Include photos if there’s damage

2. Pack It Up

Use any box – just make sure it’s secure

3. Ship It Back

You cover shipping (we’ll help find cheap rates!)

⏳ Refunds hit your account within 10 business days after we inspect your return

Still Have Questions?

Email Our Team →

Written with care under the California sun ☀️
Last updated:[April 1st, 2025]